Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*




"LOVED it. A great experience!!!They made it so easy. My new best place for surgery!!"

"Super professional, and i felt in good hands from before start to after finish."

"The nurses, the doctor and the support staff were so very caring, pleasant, kind, accommodating and calming, it was far beyond 'superb' in terms of medical procedural experiences I've had."

"everything was perfect from check-in to check-out. Everyone was pleasant and professional. My experience couldn't have better. Thank You"

"My post op nurse Dave was fantastic. He was engaging, very knowledgeable, thorough, and had a great sense of humor. My son who is a surgical nurse practitioner was extremely impressed with his knowledge, presentation, and generally how he treated me. Dave made me feel comfortable and confident leaving the facility."

"The staff, facility and total concern for the patient is over the top."

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.